Player webmaster posted a message on 13/11 14:25 on the MadLotto Forum: Notice to All: Customer Service and You. Answer him on MadLotto and exchange with other players - Page 3

Last lottery draw  1 6 25 26 39 41  : Winners : 564 

Subject :  Notice to All: Customer Service and You
Guizmore
112 
14 years ago

Congrats, however, my idea quickly fell into oblivion. 😂 A little answer will be nice. ^^^

calop06
611 
14 years ago

Hello 🙋 we

have noted the suggestion that you could remove messages that no longer need an answer! We will try to implement it soon.

Currently, we are still late in responding to last week's incidents that generated a lot of requests. So I thank you for your patience, and especially for not Confirm any additional messages, unless of course necessary!

Good games!
The Web'


🙋 👏👏👏👏👏 🙋 🍸

webmaster
1631 
14 years ago

Hello 🙋 we

have noted the suggestion that you could remove messages that no longer need an answer! We will try to implement it soon.

Currently, we are still late in responding to last week's incidents that generated a lot of requests. So I thank you for your patience, and especially for not Confirm any additional messages, unless of course necessary!

Good games!
The Web'.

jpm50
555 
14 years ago

Couldn't customer service allow a message to be removed when it is no longer needed? The SV would be less crowded. The credits obtained after the conversion of the madpoints are now credited to my accounts but the messages are pending. [/cit
ation]


No response from the web to my proposal!! The same is true for my request for an info section reserved for the web. New question: when will you allow points to be converted into credits.

chevalier3000
59 
14 years ago

It's the 23rd and I still have 2 tickets open on November 12th, so I'm still very late. It's annoying since the new version of the site I lost my status as a platinum VIP, so no more access to VIP games, no more possibility to convert my prize to MP. I hope it will be resolved quickly, I have Prizes that I can't convert.

raphi62200
392 
14 years ago

Couldn't customer service allow a message to be removed when it is no longer needed? The SV would be less crowded. The credits obtained after the conversion of the madpoints are now credited to my accounts but the messages are pending.


On 13/11/2010.
Hi, JP!

This idea has been in my head for some time!
Honours to You who has been able to express it, and who is very involved! Very very very good idea, for players who want to stop requests that have become OBSOLETE!
This will make the SC even more "airy".

Congrats JP!

RECO-RECO-RECO-RECO-RECO!!!!!

Sincerely,

Fred.



🙋 Hello everyone!

I totally agree. It would save everyone time! 🙁y): Have a good

day!



Guizmore
112 
14 years ago

Why not customer service by chat and phone? This would reduce the number of requests per message. 😂

calop06
611 
14 years ago

Hello jpm50 🙋 Delighted

for you that the conversion has finally been done 🙁y): I wouldn't say

the same for me 😈 Still nothing

on this side 🙁n):, Still nothing

when I want to transform a gain earned on eldorado into madpoints 😈 Here is their charming

message that appears: Sorry but your

action is impossible All the Gifts

selected and displayed below will be exchanged in MadPoints according to your exchange rate of 70%.
This action is not possible for any of the selected Prizes.
You will be redirected to the previous page....

I tried x times, several ways and still their message, moreover now the win was validated on the last 12th, since the SC does not read any message, I guess they willConfirm itConfirm me.

There will be a return to the sender 🤕🤕 To read the

web :

Things should return to normal by Monday 22/11. This is by no means a certainty 👏👏

Patience is like chocolate... You can never have enough! [Christelle Heurtault]

Good night 🎤





jpm50
555 
14 years ago

Couldn't customer service allow a message to be removed when it is no longer needed? The SV would be less crowded. The credits obtained after the conversion of the madpoints are now credited to my accounts but the messages are pending.



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